Upfront Payment

  1. Full payment to be paid for all Spa package offers
  2. Full payment for booking with two or more treatments
  3. Full payment for one treatment above £40

Cancellation Policy

  1. All treatments are subject to availability. To avoid disappointment please make your booking as far in advance as possible.
  2. We require 48 hours’ notice if you wish to cancel Spa Packages or a group booking, thereafter a 100% charge will be made.
  3. 24 hours’ notice of cancellation for single treatments, thereafter a 100% charge will be made.


Refund Policy 

  1. Afon Spa strives to provide a high level of service and we are happy to assist if you are unsatisfied with the service that was provided.
  2. Afon Spa cannot guarantee that a full refund will be issued on Treatments.
  3. If you have any queries then please request to speak with the Spa Manager.