This year, you will experience changes in the way our leisure centres and libraries are operated. This includes a new company name, Aura.
You will see a new employee uniform, website, a new colour scheme and improvements to the appearance of our buildings and promotional materials. There will be changes to some of our current processes relating to the hire and payment of facilities.
Why the change?
Aura is a brand new charitable organisation owned by its employees and operated for the benefit of all local communities. We are committed to delivering high quality, customer-focused leisure, libraries & heritage services in a way that is financially viable and sustainable.
Flintshire County Council, which currently manages these buildings, believes that this new approach and outlook provides the best opportunity for these popular services to be retained and enhanced for residents both now and in the future.
We appreciate the continued support of our loyal customers and ask for your patience and understanding over the coming months as we make these necessary changes.
Please ask to speak to a member of the management team if you require any further information.