Aura named North East Wales Fun Football Provider of the Year

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Despite the current challenge presented by Covid-19, we wanted to share some good news: Aura has won the North East Wales Fun Football Provider of the Year in the Football Association of Wales / McDonalds Grassroots Football Awards.

The news has certainly been well-received, with Sian Williams, Leisure Development Manager for Aura, expressing her enthusiasm on behalf of the whole Aura team: “We are exceptionally proud of the Aura Football programme; the whole team work incredibly hard to create a fantastic brand, as well as high quality fun football provision for families in our community. It is a wonderful accolade and we look forward to continuing the growth of this programme in Flintshire with lots more people hopefully taking part and getting active in future.”

Our nomination has now been passed on to the National selection panel along with the five other regional winners. An announcement on the National winners will take place over the summer.

Deeside Leisure Centre

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Deeside Leisure Centre (DLC) has been selected as the best available site for an Emergency Hospital to serve the Eastern area of North Wales because of its location and accessibility by road; its size and internal layout; the availability of utilities and facilities such as accessible toilet and washing facilities. DLC also has the advantage of being able to have extended bed capacity beyond the initial 250 target if needed.

DLC was chosen on Thursday 2 April by a team of partners including a multi-disciplinary professional team from the Health Board, the Council as the landlord, the Ambulance Service, the Fire Service and the Military, and in consultation with Aura Wales as the tenant.

We now have the important task of transforming DLC into a temporary hospital by the end of April in readiness for the expected peak in demand for hospital admissions.

The two main ward spaces will be the sports hall and the skate park hall. The ice rink, which is currently in a dry condition with no ice covering, is a third space held in reserve. The decision to demolish the skate park equipment was taken as the most time-efficient option to enable the principal contractor, who will fit-out the hospital, immediate access to DLC from Monday 6 April.

More information will follow on how the temporary hospital will operate, and when it will be opened. The hospital will be managed by the Health Board.

DLC will be returned to full use once the emergency situation is over. Aura and the Council will assess the options for the skate park hall and what can be offered in this space once the emergency situation is over. The Council is approaching Welsh Government for financial support to reinstate DLC with new equipment for a leisure offer for the future.

Grants, loans and support to help sports organisations during Coronavirus pandemic

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Coronavirus is having a huge impact on businesses and charities right across Wales. And in the sports sector, And in the sports sector, the pandemic has held off events, training and activity.

Here is a round-up of government support, advice, loans and grants and available to help you stay afloat. 

Grants, loans and support to help sports organisations during coronavirus pandemic

Sport Wales have an Emergency Relief Fund for not-for-profit sports clubs and organisations. The funding will be targeted at clubs who are already facing significant challenges after a difficult few weeks and who are likely to need immediate financial support over the next 12 weeks if they are to remain an important part of their communities in the future. An initial Emergency Relief Fund of £400,000 has been made available. Each eligible Club will be able to apply for a maximum of £5,000. Click here for further information and some frequently asked questions. please visit:

For local support please email: emergencyrelief@sport.wales

Deeside Leisure Centre to become North Wales’ third temporary hospital for Covid-19 patients

Deeside Leisure Centre will be the third location of a temporary hospital to treat North Wales residents with symptoms of COVID-19.

Around 250 additional beds will be made available to the NHS as part of the multi-agency partnership between Betsi Cadwaladr University Health Board, Flintshire County Council, Aura Leisure and Libraries, and Wrexham County Borough Council.

The third temporary hospital brings the total number of beds to be made available at temporary hospital locations in North Wales to around 850.

Venue Cymru in Llandudno will be converted to hold an additional 350 temporary beds, and Bangor University’s Canolfan Brailsford will provide a further 250 beds.

All three temporary hospitals will help prevent admissions to the Health Board’s three acute hospitals, and help patients who have received treatment at Ysbyty Gwynedd, Glan Clwyd Hospital and Wrexham Maelor Hospital to recover in order to return home.

Mark Polin, Chairman of Betsi Cadwaladr University Health Board, said: “We’re immensely grateful for the support we’ve received from Flintshire County Council, Aura Leisure and Libraries, and Wrexham County Borough Council to secure Deeside Leisure Centre as the third location for a temporary hospital in North Wales.’’

Mike Welch, Managing Director of Aura, said: ‘’Aura is proud to support the regional response to the current situation and to assist the NHS in its fight against the pandemic. The local community is at the heart of everything we do and our main objective has always been to promote health and well-being. In these unprecedented times, we are more than happy to help in any way we can.’’

Colin Everett, Chief Executive of Flintshire County Council, said: “The Council and Aura, our local leisure and libraries services partner, have stepped in to make Deeside Leisure Centre available as an emergency hospital to serve the communities of both Flintshire and Wrexham.

“Both councils are providing project management and logistical support to fit-out the Centre in readiness for its new, temporary use.

“We will give our Health Board every support to have the centre ready in good time for the expected peak in demand. This is a time for partners to pull together to protect and save lives. We are proud to play our part.”

Polite Notice to Aura customers with a Direct Debit membership

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Please can we remind our loyal customers with a Direct Debit due on the 5th April that we WILL NOT be debiting your account due to the present closure of our leisure centres. We will not be collecting any further payments from you whilst the current situation with Covid-19 continues. There is no need to take any action in relation to your Direct Debit, either with us or with your bank / building society.

Thank you for your continued support and we hope to see you again soon #staysafe

Aura is helping to support frontline colleagues in Flintshire County Council’s Social Services’ teams by donating its supplies of Personal Protective Equipment

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Aura is helping to support frontline colleagues in Flintshire County Council Social Services’ teams by donating its supplies of Personal Protective Equipment.

  • Over 20 boxes of disposable gloves,
  • 10 packs of rubber gloves,
  • 16 masks,
  • 3 chemical resistant clothing,
  • A roll of disposable aprons,
  • Over 3 litres of hand sanitizer.

Over 20 boxes of disposable gloves,
10 packs of rubber gloves,
16 masks,
3 chemical resistant clothing,
A roll of disposable aprons,
Over 3 litres of hand sanitizer,
Wipes 5 boxes of 1000.

Coronavirus (COVID-19) – Customer Membership Payments, 23 March 2020

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Following the recent closure of Aura’s leisure centres until further notice, we want to let customers know how we will be treating their monthly or annual memberships.

Direct Debits
All members’ subscriptions will remain ‘live’ during our period of closure, however, we will not be collecting any further Direct Debit payments until we re-open. Once we re-open, Aura will ensure that all customers are not charged twice for any days or lessons, and Direct Debit payments will be adjusted accordingly when they are reactivated. Customers will not need to do anything to reactivate their Direct Debit.

Swimming Lessons
Once the leisure centres re-open, we will commence a brand new course. All payments, either Direct Debit or cash/card payment, will be carried over to the new course.

If your child was enrolled onto the swimming lesson course that started on 16 March and, as a non-Direct Debit customer, you were unable to make payment for the course, your child’s place on the next ten-week course is guaranteed and the unpaid sale will remain on your child’s account until swimming lessons resume when you will have the opportunity to attend the leisure centre and to make payment or to set up a Direct Debit.

Annual (and other upfront subscription payments)
In all circumstances, the current expiry date will be extended to mirror the length of the period of closure for leisure centres.

Please can we advise all customers to visit our website http://www.aura.wales and to follow us on Twitter (aura_wales) and Facebook (aura.wales) for further updates.

Aura’s Customer Services Team can be contacted on 01352 702430 / 702438.

Coronavirus (COVID-19) – Update Statement, 19 March 2020

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Following an evaluation of the current situation regarding Covid-19, and having considered the views of our key partners, Aura has made the difficult decision to close our leisure centres and libraries effective from Friday, 20 March 2020.

This is not a decision that we ever anticipated making and, though taken with a heavy heart, it is one which puts the safety and well-being of our loyal and active customers first.

The following facilities will be closed until further notice:

Buckley Leisure Centre
Deeside Leisure Centre (including Deeside Library)
Jade Jones Pavilion Flint
Mold Leisure Centre

Flint High School (sports centre)
Hope Sports Centre
Saltney Sports Centre

Broughton Library
Buckley Library
Connah’s Quay Library
Flint Library
Holywell Library
Mobile Library
Mold Library

We are currently working through our existing bookings and will contact you regarding these in the near future. Our normal terms and conditions will not apply during the period of closure and we will not be collecting any Direct Debit payments during the period of closure. Any pre-paid memberships, for example, annual gym memberships, will be extended to compensate for the period of closure.

Please can we advise all customers to visit our website http://www.aura.wales and to follow us on Twitter (aura_wales) and Facebook (aura.wales) for further updates.

Remember, Aura Library Members can access free eBooks, eAudiobooks, eNewspapers, magazines and comics directly to their devices from home. You just need your Library membership number or it is free to join online for instant access.

Once it is safe to re-open our doors (subject to guidance) we look forward to welcoming you back to enjoy our services and activities. We know how valued leisure centres and libraries are to our local communities and they will be more important than ever once the current pandemic is over. We wish to thank all of our customers for their continued support. Please bear with us during this challenging period and remember that Aura is a charitable, not-for-profit organisation dedicated to improving residents’ health and well-being.

Aura’s Customer Services Team can be contacted on 01352 702430 / 702438.

Take care everybody and keep yourself safe.