Customer ‘No Show’ Policy / 24 hour Web Lock

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The response to Aura’s Fitness Classes programme since re-opening last month has been overwhelming. Thank you to all our customers for their continued support and loyalty. Whilst we continue to explore ways to increase the number of fitness classes available and extend the programme to other sites, we are very much aware that demand exceeds the current level of provision. With waiting lists in place for most classes, many customers have expressed their frustration when, due to non-attendance on the day, some exercise stations have remained empty for the duration of a hugely popular class.

In response to this feedback, Aura has now introduced a Customer ‘No Show’ Policy. In the event of a customer making an advance booking onto a fitness class and then failing to attend on the day without having cancelled at least two hours prior to the class start time, Aura will apply a freeze to the customer’s account which will prevent them from making any further class bookings for a period of 24 hours. Members will be required to contact one of our centres via telephone on 01352 704301 / 704330 / 704290 (Mon-Fri, 8:00am-8:00pm / Sat-Sun, 8:30am-2:00pm) in order to unfreeze their account.

Once again, thank you for your continued support and we hope you understand that the decision to introduce the ‘No Show’ Policy has been taken in the best interests of ALL customers.

Customer Notice: Face covering guidance whilst visiting an Aura Leisure Centre or Library

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As of 14 September, it is mandatory in Wales for face coverings to be worn in most indoor places that are open to the public.
From this date it will be a condition of entry to our buildings and services that customers comply with these regulations.
However, there are exemptions:
• For anyone under the age of 11,
• For anyone on premises where food or drink is sold or otherwise provided, for consumption on those premises.

The regulations also state that where a person has a reasonable excuse a face covering need not be worn.
Examples of a reasonable excuse could include:
• You are not able to put on or to wear a face covering because of a physical or mental illness, or because of a disability or impairment;
• You are accompanying somebody who relies on lip reading where they need to communicate; or
• You are escaping from a threat or danger and don’t have a face covering.

Once in our buildings, if you are undertaking strenuous exercise, you will not be expected to wear a face covering.
However, whilst you are preparing to exercise, changing, or if you are undertaking any activity that isn’t strenuous, especially when in close contact with other people, you will still need to wear a face covering.
Please note that a refusal to comply with these regulations may result in Aura denying customers access to our buildings.

Thank you for your cooperation and we look forward to seeing you soon!

Countdown to the Booker Prize Shortlist 2020!

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It’s almost time for the 2020 reveal of the Booker Prize Shortlist!

Aura Libraries have put together a list of some of our favourite past winners ahead of the announcement on 15 September. We are so excited to discover what titles have been chosen for the 2020 shortlist!

Here are some of our favourite past winners:

The Sea, the Sea by Iris Murdoch (1978)
Midnight’s Children by Salman Rushdie (1981)

Paddy Clarke Ha Ha Ha by Roddy Doyle (1993)
The Blind Assassin by Margaret Atwood (2000)

Wolf Hall by Hilary Mantel (2009)
The Luminaries by Eleanor Catton (2013)

A Brief History of Seven Killings by Marlon James (2015)
Girl, Woman, Other by Bernardine Evaristo (2019)

Make sure to share with us on Twitter (@LibFlintshire) and Facebook (@LlyfrgelloeddAuraLibraries) what you think of these titles or which ones you would have chosen! #UnitedByBooks

More information about the Booker Prize can be found here.

Countdown to the 2020 Women’s Prize for Fiction Winner!

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It’s almost time for the winner reveal of the 2020 Women’s Prize for Fiction!

Aura Libraries have put together a list of some of our favourite past winners ahead of the announcement on 9 September. We are so excited to discover who the 2020 winner is!

Here are some of our favourite past winners:

Larry’s Party by Carol Shields (1998)
The Road Home by Rose Tremain(2008)
Home Fire by Kamila Shamsie (2018)

A Spell of Winter by Helen Dunmore (1996)
On Beauty by Zadie Smith (2006)
An American Marriage by Tayari Jones (2019)

The Lacuna by Barbara Kingsolver (2010)
The Song of Achilles by Madeline Miller (2012)

All of the above titles are available as either e-books or audiobooks on Borrowbox, click here to start browsing!

A reminder of this year’s shortlist…
A Thousand Ships by Natalie Haynes, Dominicana by Angie Cruz, The Mirror and the Light by Hilary Mantel, Weather by Jenny Offill, Hamnet by Maggie O’Farrel and Girl, Woman, Other by Bernardine Evaristo.

We want to hear from you! Which book would you crown as the 2020 winner? Leave a comment below or let us know on Facebook (@LlyfrgelloeddAuraLibraries) or Twitter (@LibFlintshire)! Join the conversation online using the hashtag #WomensPrize and don’t forget to tag us, too!

Aura Libraries’ Author of the Month: September 2020!

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Our September 2020 Author of the Month is: Ali Smith!

Aura Libraries have chosen Ali Smith as our September 2020 Author of the Month in celebration of her highly anticipated new book Spring – the last in her seasonal quartet! She has conquered all literary paths and is undoubtedly one of the most beloved contemporary writers.

Whether you are discovering her books for the very first time, or revisiting some of her best known and loved titles, we have put together a small reading list to set you off on an Ali Smith adventure! Enjoy!

The Accidental (2005): divided into three parts, this novel follows the Smart family as they are met with an unexpected guest.

Girl Meets Boy (2007): a modern retelling of the Greek mythological figure, Iphis.

There But For The (2011): this novel centres upon Miles Garth who decides to lock himself in a room and never leave.

Autumn (2016) Winter (2017) Spring (2019) Summer (2020): a book for every season!

Aura Libraries’ personal favourite (and not just because of the name!)…
Public Library and Other Stories (2015): a fantastic collection of 12 short stories that centre on libraries!

What is your favourite Ali Smith novel? Let us know what you think of our choices or which ones you would have chosen! Leave a comment below or get in touch on Twitter (@LibFlintshire) and Facebook (@LlyfrgelloeddAuraLibraries)

To view our previous Author of the Month, click here!

Well-being at Home with Aura’s Online Fitness Classes!

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The Aura Fitness Team has put together a schedule of Online Fitness Classes to promote and inspire well-being. These classes are a great way for us to connect with the community and keep motivating our wonderful gym members to reach fantastic fitness goals.

We were delighted to hear from Kate Harding, a local resident of Northop, who got in touch to give us some feedback about our Online Fitness Classes.

Kate takes part in the NERS (National Exercise Referral Scheme) Circuit Class with Aura Instructor, Sue, on a weekly basis. Here’s what she had to say:

I am a regular user of Aura’s leisure services and in the past I have sometimes attended the leisure centres up to 6 times a week – despite not being a very sporty person! Due to a knee injury, I was advised to enrol onto the NERS classes, where I met Sue, an Aura Instructor, who introduced the scheme and wrote an individual programme for both Mold and Buckley fitness suites. At both sites there are very friendly people of all ages and abilities, and I am always greeted by the staff with a warm welcome and a big smile. I feel that we are all in it together!

Over the past few months, I have taken part in Sue’s online classes which have become a fixture and something that I look forward to with enthusiasm twice a week! I have recently been on a nutrition and exercise regime guided by my son and I am proud to say that during the lockdown period I have lost a stone. Most importantly I feel so much healthier both physically and mentally. As well as cycling, HIIT sessions and yoga, Sue’s class has helped me to achieve this. With a wide range of ability and needs in the class, Sue’s support and guidance of every individual has ensured achievement and enjoyment for all. For me, the use of weights and/or maximum effort has pushed me towards success.”

Kate spoke passionately about the importance of health and fitness in her life and said: “I’m trying very hard to invest in my future and continued well-being, helped by lots of encouragement from Sue. Her classes are wonderful as they are inclusive and she is always supportive throughout the session, making it fun as well as productive. Being someone who has not been a natural sports lover or partaker, the NERS scheme, Aura, and Sue in particular, have given me the opportunity to enjoy, develop confidence, and improve both my physical abilities and health. I would like to thank Sue and Aura for the help and support along the way!

We would like to congratulate Kate on reaching fantastic fitness goals and thank her for taking the time to get in touch. We wish Kate the best of luck in the future and look forward to being a part of her fitness journey!