Aura’s swimming lessons will return on 1 September 2020.
Our Customer Services Team will be in touch shortly to begin booking you back into the lesson programme. We will also tell you about the changes Aura has made to ensure we continue to deliver high quality, and fun, lessons whilst maintaining the highest standards of safety. We are following guidance from both Welsh Government and Swim Wales to ensure that we are up to date with the latest advice for the safe operation of swimming pools.
Due to social distancing guidelines, we are operating swimming lessons with fewer numbers but have increased the times of availability to ensure that we are able to return as many children to the water as possible. We have had to change the configuration of our pools and it is likely that the lesson times for your child(ren) will have changed. We will discuss this with you when we call.
In September 2020, we will run at least two sessions of ‘reintroduction to swimming’ lessons as it will have been almost 6 months since some of our swimmers will have been in a pool. We want to take the opportunity for you to get to know our teachers and classmates again, and to regain any lost water confidence. The first couple of lessons will adopt an intensive format and will allow for swimmers to be re-assessed in order to be placed appropriately within the Wave structure.
To begin with, we will be booking Wave 3, 4, 5 and 6 into the intensive lessons, followed by Link and Rookies. Splash and Wave 1 and 2 will be booked for the end of September.
On completion of the intensive lesson phase that will take place throughout September, we will re-launch our new programme in October.
Aura has had to re-think the way we use our equipment and the way you all interact with your teachers and each other. All of this will be explained in detail before you attend your lesson, but please be assured that your safety, and the quality and enjoyment of the lesson, remains our top priority.
Each swimming pool site will have slightly different procedures regarding entry and exit to support the safe flow of people around the building. Aura team members will be on hand to support you with this when you return.
No payments will be taken in September 2020 as they are credit lessons from payments made in March.
For consistency, throughout this period, all customer enquiries regarding the Learn to Swim programme should be directed via email to email@example.com
We look forward to seeing you at an Aura swimming pool soon!