Aura’s contract for managing leisure centres, libraries, heritage services, play areas and other community services in Flintshire ended on 31 October 2024.

From 1 November, all of the facilities and services included on our Contact page are being managed by a Local Authority Trading Company (LATC) established by Flintshire County Council. The LATC is wholly owned by the Council.

For customers who have already booked and paid Aura for services post-October, the Council has confirmed that the LATC will honour future bookings. In the event of the LATC temporarily closing facilities in early November to support the transition to the new LATC, then customers who made payment to Aura in advance for these services will be refunded.

We wish to make clear that bookings made with Aura up to 31 October will not be delivered by Aura from November onwards.

Flintshire County Council has released a public statement regarding the transfer of management arrangements. You can read it here.

The way we process your data is changing. Please view our updated Privacy Notice.

Aura wishes to say ‘thank you’ for the loyalty and support of all its customers over the past seven years.

Aura is a charitable, not-for-profit organisation. It will continue to exist post-October (though not delivering services) to complete the winding up process. For general enquiries to Aura from 1 November 2024 onwards, please call 01352 871727 or email SMT@aura.wales.